Specialised jobs
Each agent is designed for a specific piece of work—with clear inputs, outputs, and limits.
Agents / Defined work
Specialised digital workers for exact institutional jobs—as many as the organisation needs.
Agents take on defined operational work in enterprises and institutions: as dedicated workers for a scoped job, or as assistants that prepare, analyse, and complete part of a person’s role—under organisational rules.
Discuss Agents
01 / What clients gain
Less manual stitching. More completed work. People keep judgement.
In complex organisations, roles fill with preparation, analysis, and repeatable steps. People spend time assembling work instead of deciding. Agents are built for those defined jobs—not for open-ended “do everything” automation.
Each agent has a job. They do not invent their own mandate.
02 / How Agents work
Specialised. Scoped. Scalable to the institution.
Not one generic agent. A set of workers matched to real enterprise or public-sector jobs.
As many as needed
Build the number of agents the operation requires. The system scales to organisational work, not a fixed product seat model.
Employee or assistant
An agent can own a scoped digital role, or support staff by preparing material, analysing inputs, and finishing defined parts of their work.
03 / What they do
Take defined work off the critical path.
Useful where the job is structured enough to bound—and important enough to control in an enterprise or institutional setting.
Receive work
Take a defined task with known inputs and an intended result.
Prepare & analyse
Assemble permitted context, structure information, and complete the analytical steps the job allows.
Complete the scoped part
Finish the portion of the role that is inside the agent’s mandate—draft, package, route, or update as defined.
Hand off
Return the result to a person or next step when judgement, approval, or exception handling is required.
04 / Two modes
Digital workers. Human assistants.
As a digital employee: the agent owns a scoped job end-to-end inside organisational rules—useful when the work is clear, repeatable, and bounded.
As an assistant: the agent supports people by preparing data, analysing inputs, and completing part of a role so humans keep exceptions, relationships, and final decisions.
05 / Who it is for
For any role with defined work to take or support.
Agents are not limited to one department. They fit enterprise and institutional work wherever a job can be named and bounded.
Operations & service delivery
Repeatable steps that slow delivery when people rebuild context by hand.
Specialists & supervisors
Work that depends on preparation and analysis before a human decision.
Cross-functional programmes
Handoffs and structured tasks that currently depend on manual coordination.
06 / Context
Work inherits knowledge and oversight—not free rein.
Recall supplies permitted knowledge. Sentinel surfaces operational risk and patterns. Agents use that context only inside a defined job. Oversight watchers inside Sentinel are not the same as these work agents: one watches; the other performs scoped work.
07 / Boundaries
Specialised work is not open-ended autonomy.
- Every agent needs a defined job and permission boundary.
- Access to information does not imply authority to act everywhere.
- Consequential decisions remain with people.
- Failure, uncertainty, and missing inputs must surface to a human.
- Completed work should remain reviewable.
08 / Result
Defined institutional jobs done under control.
More completed operational work. Less manual preparation. People spend time where judgement and accountability matter.
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